> ## Documentation Index
> Fetch the complete documentation index at: https://docs.loti.bot/llms.txt
> Use this file to discover all available pages before exploring further.

# Tickets

### Description

Manage ticket categories, panels, staff, logs, and blacklists.

### `tickets send`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets send <channel>
  ```

  ```plaintext Example theme={null}
  ,tickets send #tickets
  ```
</CodeGroup>

* Send the ticket panel in a channel.
* **Arguments**: `channel`
* **Permissions**: Manage Guild

### `tickets category`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets category
  ```

  ```plaintext Example theme={null}
  ,tickets category
  ```
</CodeGroup>

* Create, list, and modify ticket categories.
* **Alias**: `cat`
* **Arguments**: None
* **Permissions**: Manage Guild

### `tickets category opened`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets category opened <categorycode>
  ```

  ```plaintext Example theme={null}
  ,tickets category opened promo
  ```
</CodeGroup>

* Set the opened-ticket script for a category.
* **Alias**: `open`
* **Arguments**: `categorycode`
* **Permissions**: Manage Guild

### `tickets category remove`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets category remove <name>
  ```

  ```plaintext Example theme={null}
  ,tickets category remove Promo
  ```
</CodeGroup>

* Remove a ticket category.
* **Alias**: `rm`
* **Arguments**: `name`
* **Permissions**: Manage Guild

### `tickets category create`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets category create <nameemoji>
  ```

  ```plaintext Example theme={null}
  ,tickets category create "Support🛠"
  ```
</CodeGroup>

* Create a ticket category and button entry.
* **Alias**: `make`
* **Arguments**: `nameemoji`
* **Permissions**: Manage Guild

### `tickets category list`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets category list
  ```

  ```plaintext Example theme={null}
  ,tickets category list
  ```
</CodeGroup>

* List all ticket categories for this server.
* **Alias**: `ls`
* **Arguments**: None
* **Permissions**: Manage Guild

### `tickets message`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets message <code>
  ```

  ```plaintext Example theme={null}
  ,tickets message panel01
  ```
</CodeGroup>

* Modify the ticket panel message script.
* **Aliases**: `view`, `messages`
* **Arguments**: `code`
* **Permissions**: Manage Guild

### `tickets message view`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets message view
  ```

  ```plaintext Example theme={null}
  ,tickets message view
  ```
</CodeGroup>

* Preview the stored ticket panel message.
* **Alias**: `see`
* **Arguments**: None
* **Permissions**: Manage Guild

### `tickets blacklist`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets blacklist
  ```

  ```plaintext Example theme={null}
  ,tickets blacklist
  ```
</CodeGroup>

* Block users from opening new tickets.
* **Alias**: `bl`
* **Arguments**: None
* **Permissions**: Manage Guild

### `tickets blacklist add`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets blacklist add <user>
  ```

  ```plaintext Example theme={null}
  ,tickets blacklist add @TroubleMaker
  ```
</CodeGroup>

* Blacklist a user from opening tickets.
* **Arguments**: `user`
* **Permissions**: Manage Guild

### `tickets blacklist remove`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets blacklist remove <user>
  ```

  ```plaintext Example theme={null}
  ,tickets blacklist remove @TroubleMaker
  ```
</CodeGroup>

* Remove a user from the ticket blacklist.
* **Aliases**: `rm`, `delete`
* **Arguments**: `user`
* **Permissions**: Manage Guild

### `tickets blacklist list`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets blacklist list
  ```

  ```plaintext Example theme={null}
  ,tickets blacklist list
  ```
</CodeGroup>

* List users blacklisted from opening tickets.
* **Alias**: `ls`
* **Arguments**: None
* **Permissions**: Manage Guild

### `tickets log`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets log <channel>
  ```

  ```plaintext Example theme={null}
  ,tickets log #ticket-logs
  ```
</CodeGroup>

* Set the ticket transcript log channel.
* **Arguments**: `channel`
* **Permissions**: Manage Guild

### `tickets staff`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets staff
  ```

  ```plaintext Example theme={null}
  ,tickets staff
  ```
</CodeGroup>

* Manage ticket staff who can view and close tickets.
* **Arguments**: None
* **Permissions**: Manage Guild

### `tickets staff remove`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets staff remove <target>
  ```

  ```plaintext Example theme={null}
  ,tickets staff remove @Helper
  ```
</CodeGroup>

* Remove a member or role from ticket staff.
* **Aliases**: `rm`, `delete`
* **Arguments**: `target`
* **Permissions**: Manage Guild

### `tickets staff add`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets staff add <target>
  ```

  ```plaintext Example theme={null}
  ,tickets staff add @Helper
  ```
</CodeGroup>

* Add a member or role as ticket staff.
* **Arguments**: `target`
* **Permissions**: Manage Guild

### `tickets staff list`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets staff list
  ```

  ```plaintext Example theme={null}
  ,tickets staff list
  ```
</CodeGroup>

* List ticket staff members and roles.
* **Alias**: `ls`
* **Arguments**: None
* **Permissions**: Manage Guild

### `tickets close`

<CodeGroup>
  ```plaintext Syntax theme={null}
  ,tickets close
  ```

  ```plaintext Example theme={null}
  ,tickets close
  ```
</CodeGroup>

* Close the current ticket channel.
* **Arguments**: None
* **Permissions**: Manage Guild